All donations made via BuyNow and Heartland Global Payment's mobile services are gifts made voluntarily to the appropriate 501(c)(3) charities, namely Brick City Rowing, with no conditions. Donors receive a tax receipt from the appropriate nonprofit at the time of donation. Donors who request refunds may not be eligible for tax deductions on their refunded donations.
Refunds requested for donations via BuyNow and Heartland Global Payment's mobile services may be granted at the organization’s discretion. Refunds requested for donations via the web and mobile platform be granted at the discretion of Brick City Rowing via this platform.
Refunds are only granted in exceptional circumstances, and only when the funds have not been granted to a charity. Some circumstances in which refunds might be granted include:
Donors with exceptional circumstances such as these may contact our Support Team to request a refund.
There are no fees associated with refunds.